National Student Survey (NSS)

NSS Logo

‌‌‌Taking part in the National Student Survey (NSS) gives valuable feedback about your student experience, which is then used by prospective students and the university.

Are you a final year Undergraduate?

Add your voice to the NSS by starting the survey here.

Your feedback from this survey is very important to us, so as a thank you for taking part, each student will receive £10 in print credits.

How to claim your print credits

To claim your credits, you must have completed the NSS. Once you have a confirmation email, all you need to do is send it to, making sure to include your student ID number in the email.

You should then receive a reply telling you when your print credit will be available on your account – it will be uploaded automatically. You can only claim the print credits once and this is not transferable to anyone else.   

What is the NSS?

The NSS is an external survey, independent from the university, asking final year undergraduate students across the UK about their time at University.

It is one of the most important opportunities for you to provide feedback about your time at UAL.

It helps to improve the experience of current students, helps prospective students to choose the right course for them and it helps employers to assess the academic quality of the University.

How do I take part?

Eligible students are emailed a link to the survey.

You can also go direct to the site and take the survey here.

Ipsos Mori, the independent research company who run the survey, will email and call students who haven't taken the survey yet. 

Who takes part?

Students across the country take part, and what they say is published online alongside the feedback from students at other UK universities.

Your feedback is anonymous, and cannot be traced back to you.

Future students use your feedback to find out what life will be like as one of our students, and we use your feedback to plan improvements at all the colleges.

The results of the survey are prominently reported in the media, because the NSS is publically recognised as an important measure of student satisfaction.


What will I be asked?

The survey asks about:

  • the teaching on my course;
  • learning opportunities;
  • assessment and feedback;
  • academic support;
  • organisation and management;
  • learning resources;
  • learning community;
  • student voice;
  • overall satisfaction.

There are 27 multiple choice questions and 2 questions asking for comments about your experience. 

You can see the full set of questions, alongside FAQs on the National Student Survey site.